Case Studies: mc² Residential Case Study
Jill K. Family
Elmhurst, Illinois
Seamless Switch
Issue:
Jill and her husband, Matt, had heard from friends and neighbors in their Elmhurst, Ill.-subdivision: Illinois residents like themselves could save on their home electricity bills by switching to mc². The couple wanted to manage electricity costs for their 3,600-square-foot home — complete with central air conditioning, an outdoor pool, and the typical electronic devices associated with raising two children. But a history of extended power outages in their community made Jill and Matt skeptical about dealing with a new and unrecognized supplier: Would the switch be worth the effort? Would ComEd treat them differently if they bought their power from someone else? How would service issues be resolved.
Solution:
Jill and Matt talked with neighbors who had already signed on with mc². These neighbors were very happy with the results and the switch was seamless. Getting the facts about the deregulated Illinois energy market eased their concerns about switching from ComEd:
- ComEd no longer generates power and has no financial interest in which supplier their customers choose.
- ComEd will treat all customers equally, regardless of their choice of service provider.
- ComEd continues to deliver electricity to all customers.
- ComEd handles all service issues for wires, poles and outage restoration.
- ComEd still sends your electricity bill. The mc² supply and transmission services will replace those currently included in the Electricity and Supply portion of your bill.
mc² offers a customized supply price based on actual household. Jill and Matt received a custom quote by visiting mc2energyservices.com and entering their account number from their ComEd bill. They chose a plan that works best for them.
Customer:
“All we had to do was go online and click a link,” Jill said. “It really was easy and seamless.”
Results:
Jill and Matt signed on to mc² in October 2011, and saw actual results in their next billing cycle. They saved $62.71 on their December bill. Compared to the ComEd rate, the savings was especially surprising, since Jill loves to decorate their house with seasonal lights. “We usually see a spike in our December electricity bill – but not last year,” she said.
When compared to the ComEd Rate, Jill and Matt have saved for more than $1,200 on their electricity bill between October 2011 and December 2013.
Aside from saving money, nothing else has changed by switching their electricity supply to mc². “Our bills still come from ComEd, but now say ‘electricity supplied by mc²,’” Jill said, “If we hadn’t seen that – and our savings – we wouldn’t have noticed a difference.” Once a skeptic, Jill now shares this advice to friends, family, and neighbors who have asked her opinion about switching to mc²: “I tell them it’s a no-brainer: My family is saving money,” she said. “That’s the only change we’ve seen.”
